Orders are processed within 24 - 48 hours. Once dispatched, delivery usually takes 2-7 business days, depending on your location. We'll send your tracking details as soon as your order is on its way.

As soon as your order ships, we'll send you a tracking link via email and SMS, so you can follow it every step of the way until it arrives.

If your order hasn't been packed or dispatched yet, we'll do our best to help. Reach out to our team as soon as possible, and we'll let you know what changes are still possible

Yes. Free shipping is available on eligible orders. Any shipping charges or offers will always be shown clearly at checkout before you place your order

Yes. Every formula is designed for daily use unless stated otherwise. Barrier care works best with consistency, so simply follow the directions on each product page for the best results.

Every skin journey is different. With consistent use, most people notice calmer, more hydrated and healthier-looking skin within a few weeks. We believe in strengthening your skin over time not chasing overnight miracles.

Absolutely. Our products are designed to work together as one barrier-first ritual, with each step supporting the next. Simply layer them in the order recommended on each product page.

Store your products in a cool, dry place away from direct sunlight, and always keep the lids tightly closed. It's the simplest way to keep every formula performing at its best.

Yes. Our formulas are created with skin comfort in mind. They're pH-balanced, dermatologist-tested, and made without drying alcohol or harsh fragrance. If your skin is highly reactive, we still recommend doing a patch test before use.

Healthy skin starts with a healthy barrier. Our CBM is designed to support, strengthen and maintain your skin barrier, helping skin stay hydrated, comfortable and resilient over time.

Our products are suitable for all skin types - dry, oily, combination and sensitive skin. Inspired by Korean skincare philosophy and thoughtfully formulated for Indian skin and climate, every formula is made to support healthy skin.

Yes. Our lightweight, non-stripping formulas help support a healthy skin barrier without feeling heavy on the skin. If you're currently undergoing medical treatment for acne, we recommend checking with your dermatologist before introducing new skincare.

We offer a 7-day, no-questions-asked return policy. If your purchase isn't right for you, simply request a return within 7 days of delivery, no explanation needed. We'll handle the rest and make the process as smooth as possible

Email us at support@islandbeauty.com or use the contact form on our website. We respond within 24–48 hours.

Simply contact our support team within 7 days of delivery through our Contact Us page or at +91-8930379940. We'll confirm your request, share the return instructions, and guide you through every step of the process.

We're sorry if that happens. Please contact us within 48 hours of delivery with photos of the product and its packaging, and we'll arrange a replacement or refund as quickly as possible.